A Mortgage Broker with Experience
Having been in the finance industry for approximately 27 years, I enjoy the opportunity to utilise my experience and knowledge to assist property buyers at all stages to find the perfect home loan. I find it very important to work closely with my clients’ sales representatives and the settlement agents to make the home buying process as smooth and stress free as possible.
My time is yours, at a place convenient to you, be it at my office or around your kitchen table. Click the ‘Send me a question’ button above and I’ll contact you to book in a time to meet.
High Achiever 2014 (Over $24 million in sales)
Best Customer Service by an Individual Award:” Services” – Highly Commendable (Midwest Business Excellence Awards 2012/2013)
Geraldton customers and surrounding areas
Local to the Mid West and Coral Coast area all of my life, I enjoy assisting local borrowers to secure the right home loan for their unique circumstances. I live in Dongara and based in Geraldton, however have many clients ranging from as far north as Darwin, south to Harvey and east to Melbourne.
Distance is not a problem. I love working with the wonders of modern communication technology!
What my customers have to say:
“What a refreshing start it was in our endeavours to secure a home loan for my wife Kerry and I through Loan Market here in Geraldton.One phone call, an appointment set up with Colleen Cruickshank (whom we didn’t know at the time) and in next to no time we were home owners. It does not get much better than that. In this day and age we tend to talk to machines who direct you from one number to the next before they offer you a REAL PERSON to manage your queries.
Colleen is a real person, in real time who will do everything in her power to help a prospective client achieve a positive outcome whatever that might be.Colleen you are a breath of fresh air and the day Kerry and I met you, you made us feel very, very welcome.
Kerry and I will be recommending Colleen to everyone and anyone who needs Colleen’s expertise.
Colleen many thanks for the professionalism demonstrated by you through the dealings we have had. Your knowledge, skill level, honesty and integrity are second to none.
Kerry and I feel privileged having met you. Keep up the fantastic work you do. Once again, many thanks for all that you have done for us”.
Mike and Kerry Driscoll
“I am really pleased with the news this morning. I sincerely thank you for the hard work you have put in this, your expertise, and professionalism have been very valuable. Thank you for putting your trust in us and making this work.”
Gaeton Dalle, Geraldton
“I was extremely happy with the great service provided by Colleen. Colleen was available at times that suited me outside normal working hours and was happy to fit around my day. I felt all the advice given was honest and reliable and she thoroughly checked everything out on my behalf.
Colleen showed me variations on types of loans and lenders available, but guiding me towards the most appropriate one to fill my needs. Her advice on all matters regarding my refinancing was invaluable.”
Christine Waters, Dongara, WA
Colleen at Loan Market organised our loan for our house quickly and proficiently and at the best interest rate available and suitable for our needs. We were able to move into our new house within four weeks of applying for our loan. Highly recommended, great service.
Mark & Caroline, Dongara WA
I could not have asked for a better agent. I would recommend her services to anyone looking to finance a property.
Elmarie, Geraldton WA
Just dropping a line to say a big THANK YOU for your service in regards to my recent dealings with yourself and Loan Market. I felt very informed during the process and all the worry was taken away with your experience within the industry. Finding the best deal for me – saving me some dollars and advising me along the way.Awesome and easy to deal with – that’s YOU.Thank you so much.
Having dealt with a large number of first home buyers, I understand that you want to be sure of your home loan and not pushed or rushed into a finance arrangement you are not 100% happy with. It’s important that we go through all the potential home loan solutions out there for you, and ensure you’re armed with the required information to make the correct decision.
“About 9 months ago I was ready to buy my first property, and was referred by my parents to contact mortgage broker Colleen Cruickshank. Not knowing much about home loans and home finance it was very reassuring knowing that I had expert mortgage broker Colleen on my side. I had a few issues regarding settlement, but Colleen guided me all the way, having regular contact with my settlement agent. I trust Colleen to make decisions with me, based on my best interests. And I can’t ask for much more. Colleen will be the first person I contact when I’m ready to buy my investment property. Thanks Colleen!”
I will work with your real estate and settlement agents to ensure your first home buying experience is as stress free as possible. Alternatively, if you are not ready to buy just yet, I can help you get your savings on track and create a budget so you can buy your home sooner.
“Having dealt with banks in the past and being a single working woman, I felt intimidated and anxious to approach them for a housing loan. Instead I read an advert in the local rag for Colleen’s financial services made one telephone call, attended one appointment and have not looked back since. Colleen was very personable and explained everything in simple layman terms. I was given a choice of loans that would best suit me, chose the loan I wanted and Colleen dealt with all the paperwork. The whole process was stress free. I am now a proud homeowner and would recommend Colleen’s service to anyone. Thank you Colleen.”
Anne McDonald, Port Denison, WA
“I would like to thank Colleen for helping me in buying my first home. Having somebody like Colleen to help you each step of the way is invaluable. Colleen is extremely approachable, professional and friendly. Once again thanks Colleen for helping me on my home buying journey.”
As an experienced broker, I deal with a lot of property investors, working alongside their accountants to ensure the right loan products are used and that their investment finance package is working in their favour to give them the best tax advantages.
“When I started hunting for a property after many years out of the property game I felt uninformed and I had many questions about the home loan process. By chance a friend suggested I speak with mortgage broker Colleen, and I am every so grateful that I did! I found Colleen very approachable, incredibly easy to talk to and extremely knowledgeable. I also valued her willingness to work on my behalf of me saving me legwork and hassle during hours that suited me. Colleen explained everything in clear and easy to understand terms. I am very happy with the home loan solution that colleen was able to negotiate for me from a wide panel of home loan options. I was totally satisfied with the service and I am confident that any questions I have in the future will be answered with the same degree of enthusiasm.”
Paul Trump (Geraldton)
Because lenders have different lending criteria, it is important to have an experienced broker who knows and can help choose the right lender for your specific investment needs.
Keeping in contact with my clients also gives me the opportunity to see them build from first home buyers into keen investors, all the while helping to find cheaper interest rates and just the right loan to meet their goals .
How long has it been now since we first approached you for assistance in securing a mortgage loan and how many times have you been successful in obtaining the necessary monies for us in our various property ventures?
It is now over 10 years and we have bought 7 properties, some of which have now been sold, in which you featured on the financial side. This includes our current home, purchased only 8 months ago in Harvey.
Throughout this time, we cannot remember once when you let us down. From go to woe (not really woe) you fulfilled your position with a minimum of fuss and helpful dialogue. We are really appreciative of your expertise, assistance, promptness and the manner in which you handled our affairs so courteously and effortlessly. We would not have accomplished our goals without your excellent advice, professionalism and patience, especially your patience.
We do not anticipate needing your many and considerable skills again, at our time in life, however it is a great comfort to know someone, such as yourself, is out there, should the need arise.
Thanks a million.”
Bernie and Sandy Milne, Harvey, WA
I understand the importance of your time at home when you are in the fly in/fly out work force, and that having to run around looking for a home loan to suit your needs is not at the top of your list.
I will work the hours which suit you, am available throughout the day and evenings and even on the weekend, and am contactable via phone or email at anytime to fit in with your busy schedule.
Because I am in constant contact with real estate agents, I can organise viewing of properties at your convenience with one of the agents; you only need ask.
Once you have located your property, be it your first home or an investment property, I will collect all of the required information from you and submit the deal to the lender you have chosen, following the deal through until settlement has taken place. I will ensure all your documentation has been received and the loan has been set up correctly.
“I really appreciate the service you provided for me from my first consultation and the numerous phone conversations. I look forward to working with you when I come to build my new home.”
Byron Clarkson, Geraldton, WA
“I was originally going to do everything myself when buying my first home and applying for a home loan. Then I thought I should at least have one meeting with a loan broker to see if they offer the same service. I was so glad to find Colleen as my mortgage broker. She is very knowledgeable and easy to talk to. She would take her time to explain everything in a language everyone understand and I really appreciated her honesty. Colleen does not work for any lender, at the end the choice is yours. She did all research for me from each lender and Colleen provided me professional advices about choosing my loan and picking a bank. Most importantly, she saved me a lot of time and hassle when applying for my home loan. And I did not need to pay any fee for her services throughout this entire process. A big thank you to Colleen for making my life so much easier when buying my first home. I highly recommend Colleen to anyone who is buying a home or thinking to buy a home. Come and talk to her and experience the professional services yourself. “
Harley Young, Geraldton WA